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Flower FAQ

After I place my order, how much time until my flowers ship?

As all arrangements are handmade to order, please allow up to 2 weeks for your flowers to be created. This time may vary for large orders (20+ flowers).

Can I pick up my flowers locally?

Of course! If you’re local to the Huntsville area just select ‘local pickup’ at checkout and we can skip the shipping and you can pick up your flowers from my studio once l reach out after they’ve been crafted.

Do you accept custom orders?

Of course! We accept all custom requests. Just tell us what you have in mind and we'll work with you to design your perfect flower.

Will my flowers look exactly as shown on the pictures?

At Paper Petals HSV, each flower is handmade to be one of a kind. As such, we produce slight variations in each flower crafted so no two flowers are alike! Expect your unique flower to vary slightly.

What is your policy on returns and cancellations?

As all flowers are custom handmade to order, we do not issue returns or refunds. All cancellations will be subject to a fee.